Terms of Service

Effective date: May 30, 2026 Last updated: May 30, 2026

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These Terms of Service ("Terms") govern your access to and use of Collectly (the "Service"), operated by [Your Company, LLC] ("we", "us", "our"). By creating an account or using the Service you agree to these Terms.

1. The Service

Collectly connects to your QuickBooks Online company to build a prioritized accounts‑ receivable collections worklist, draft payment‑reminder ("dunning") emails for your review, and report metrics such as Days Sales Outstanding. Collectly is not affiliated with, endorsed by, or sponsored by Intuit Inc. QuickBooks is a trademark of Intuit Inc.

2. Accounts

You must provide accurate information and are responsible for safeguarding your account credentials and all activity under your account. You must be at least 18 years old and authorized to act for the business whose data you connect.

3. QuickBooks connection

When you connect QuickBooks Online, you authorize Collectly to access your invoice, customer, and payment data via Intuit's APIs solely to provide the Service. You may disconnect at any time from Settings, which revokes our access tokens and removes the synced data for that company.

4. Email reminders

Collectly drafts reminder emails for your review. No email is sent to your customer without your explicit, per‑message action. You are solely responsible for the content you send and for compliance with applicable laws (including the U.S. CAN‑SPAM Act and the Fair Debt Collection Practices Act, where applicable). You must not use the Service to send unlawful, harassing, deceptive, or threatening communications.

5. Plans and billing

The Service offers a Free plan and a paid Pro plan billed at US$49 per month through our payment processor, Stripe. Subscriptions renew automatically until canceled. You can cancel anytime from the billing portal; access continues through the end of the paid period. Fees are non‑refundable except where required by law.

6. Acceptable use

You agree not to: (a) reverse engineer or disrupt the Service; (b) exceed rate limits or attempt unauthorized access; (c) use the Service to violate any law or third‑party right; or (d) misuse Intuit APIs in violation of Intuit's developer terms.

7. Intellectual property

We retain all rights in the Service. You retain all rights in your data. You grant us a limited license to process your data solely to operate the Service.

8. Disclaimers

The Service is provided "as is" without warranties of any kind. Collectly does not provide legal, accounting, or tax advice; computed metrics and drafts are informational only.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability shall not exceed the amounts you paid us in the 12 months preceding the claim.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms or to comply with law.

11. Changes

We may update these Terms; material changes will be notified in‑app or by email. Continued use after changes constitutes acceptance.

12. Governing law

These Terms are governed by the laws of [State/Country], without regard to conflict‑ of‑laws rules.

13. Contact

Questions about these Terms: support@collectly.app.